Life in Malaysia, with a team that already knows you
For families, professionals and retirees in Malaysia who want life admin handled and reliable help at home. One membership, one team from our Malaysia office, and people who remember how you like things done.
Personal assistant hours, home help, airport transfers and member rates across Malaysia - and if you ever think about a move or a holiday home in Bali, our head office there is ready for you.
Everything for your home, in one place
Screened & Trained Linkers
Every Linker passes our interview, ID, reference and trial checks before they ever help your family.
Help That Fits Your Household
From a few hours of help to a full team - change what you need, when you need it.
Members-Only Rates & Perks
Lower prices, free service hours and priority bookings that only members get.
Choose Your Level
Every level comes with member rates and a team that knows you. Go higher for personal assistant hours, airport transfers and your own consultant.
Member rates
- 5% off personal assistant hours, home help and airport transfers in Malaysia
- Every 11th service day free (book 10, get 1 on us)
- Long-stay member rates when you book home help for 3 months or more
- Member-only seasonal offers
Looked after
- Priority WhatsApp replies from our Malaysia team
- Your family profile saved, so every booking starts briefed
- Assistant hours, home help and airport transfers - all arranged in one message
Welcome
- A Staff Link welcome gift when your membership starts
- Refer a friend who joins - get a month free
Thinking about Bali?
- 5% off nannies, villa cleaning and airport help when you holiday in Bali
Priority bookings
- Priority booking for personal assistant hours, home help and airport transfers
- Same-day assistant tasks at no extra charge
- Your favourite assistant or home helper kept for you wherever possible
Included every month
- 5 hours of a personal assistant (bills, bookings, research, life admin)
- 1 airport transfer in Malaysia (to or from the airport)
Member rates
- 7% off all services
- Every 11th service day free (book 10, get 1 on us)
- Better long-stay member rates for home help booked for 3 months or more
- Member-only seasonal offers
Looked after
- Priority WhatsApp replies from our Malaysia team
- Your family profile saved, so every booking starts briefed
- A Staff Link welcome gift when your membership starts
- Refer a friend who joins - get a month free
Thinking about Bali?
- Free 45-minute Bali relocation or retirement consultation every quarter
- 7% off nannies, villa cleaning and airport help when you holiday in Bali
Your own consultant
- A dedicated personal consultant in Malaysia - one name, one number, for everything
- Top priority for every request, including last-minute ones
- Backup home helper sent first if yours is sick (subject to availability)
Included every month
- 10 hours of a personal assistant
- 2 airport transfers in Malaysia
- 4 hours of home help (cleaning or nanny care)
Member rates
- 10% off all services
- Every 11th service day free (book 10, get 1 on us)
- Our best long-stay member rates for home help booked for 3 months or more
- Same-day bookings at no extra charge
- Private car with driver in Malaysia at member rates
Lifestyle & family
- Restaurant, event and travel bookings handled by your assistant
- Birthdays and anniversaries remembered - gifts chosen and sent
- A Staff Link welcome hamper when your membership starts
- Invitations to Staff Link client events
Growing into Bali
- Free Bali relocation & retirement plan, with help from our trusted visa partners
- 10% off nannies, villa cleaning and airport help when you visit Bali
Compare the levels
| Benefit | Silver | Gold | Platinum |
|---|---|---|---|
| Monthly fee | RM 300 | RM 400 | RM 1,200 |
| Min. yearly spend to join | RM 9,000 | RM 25,000 | RM 50,000 |
| Member discount | 5% | 7% | 10% |
| Every 11th service day free | ✓ | ✓ | ✓ |
| Long-stay home help rates (3 months or more) | ✓ | Better | Best |
| Welcome gift | Gift | Gift | Hamper |
| Refer a friend - 1 month free | ✓ | ✓ | ✓ |
| Personal assistant hours / month | — | 5 hrs | 10 hrs |
| Airport transfers in Malaysia / month | — | 1Ă— | 2Ă— |
| Same-day assistant tasks★ POPULAR | — | ✓ | ✓ |
| Your favourite helper kept for you | — | ✓ | ✓ |
| Home help / month | — | — | 4 hrs |
| Private car with driver at member rates | — | — | ✓ |
| Birthdays & anniversaries handled | — | — | ✓ |
| Dedicated personal consultant | — | — | ✓ |
| Member rates on Bali holidays | 5% | 7% | 10% |
| Bali relocation & retirement help | — | Quarterly chat | Full plan |
| Client event invitations | — | — | ✓ |
How do I join?
Tap the Join button under your level, or message us on WhatsApp. We’ll set up your profile and send your first invoice - your membership starts as soon as it’s paid.
Is there a minimum spend?
Yes. Each level is for clients who spend at least a set amount on Staff Link services each year (not counting the membership fee): RM 9,000 for Silver, RM 25,000 for Gold and RM 50,000 for Platinum. If your yearly spend falls short, we’ll move you to the level that fits.
Can I change my level later?
Yes. Move up at the start of any month; moving down happens when your 12 months are up.
Do unused hours carry over?
Included hours are for that month and don’t roll over.
Is there a minimum term?
Memberships run for a minimum of 12 months. T&Cs apply.
Ready to feel at home?
Tell us about your home and family, and we’ll suggest the level that fits. No pressure - just a friendly chat.
Memberships run for a minimum of 12 months, with fees paid monthly in advance. Each level needs the minimum yearly spend on Staff Link services shown above (membership fees not counted). Services are booked subject to availability. Long-stay rates apply to home help booked for 3 months or more. Visa services are provided through our trusted partners. Member discounts don’t combine with other offers. T&Cs apply.